A COMMUNITY COMMITTED TO ACCESSIBILITY
Ontarians with Disabilities Act, 2001 (ODA)
The purpose of the ODA is to improve opportunities for people with disabilities and to provide for their involvement in the identification, removal and prevention of barriers to their full participation in the life of the Province of Ontario.
Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
The purpose of the AODA is to achieve a fully accessible Ontario by 2025. The AODA is made up of five standards including: Customer Service, Information and Communication, Employment, Transportation, and the Built Environment.
Municipalities of 10,000 or more residents are required to establish or continue an Accessibility Committee. This Committee advises Council about the preparation, implementation and effectiveness of its accessibility plan.
Committee Members for St. Thomas
2012 City of St. Thomas Municipal Accessibility Plan
The Accessibility Plan is intended to address existing barriers to people with disabilities and to prevent new barriers from being established.
Accessibility Standards - Customer Service
Documents produced by City employees are available upon request, subject to the Municipal Freedom of Information and Protection of Privacy Act.
When providing a document to a person with a disability, the City will provide the document, or the information contained in the document, in a format that takes the person's disability into account.
Businesses and individuals that the City of St. Thomas has contracted to provide goods or services to customers must ensure that their employees are trained on providing accessible customer service. This includes construction workers, consultants and more. In general, any person or organization that does business with the City of St. Thomas should receive training. There are many training resources available that can be used at no charge.
545 Talbot Street, St. Thomas, ON N5P 3V7
Phone: (519) 631-1680 ext. 4122